If its out of date, it should update automatically as long as the ISP has issued the firmware update. This technology is the preferred standard of cable providers. As I mentioned, the default password for your modem can be found online, which means anyone with access to your network would be able to get to your modems settings. Be sure the CAT# LAN cable between the modem and RBR is of good quality. This doesn't match the stored override, so the browser absolutely refuses to trust it and cannot be easily overridden. . The SBG8300 has four gigabit LAN ports but because they arent bonded, you will have to upgrade when ISPs offer plans that exceed gigabit speeds via bonded ethernet. Not saying I believe them, but thats what they said. An important note: plans regarding potential upgrades or updates to the operating systems on its Android-powered devices and is, therefore, subject to change. Thankfully, that is a while away from now and the 1 Gbps max upstream is as good as it gets until then. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. MB8600 supports ultra fast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher, up to many gigabits per second. As you can see, the firmware version installed on my modem is V1.01.22. I haven't got a notice of any sort though. Then, press on Choose file and pick downloaded Firmware. I'm now getting my gigabit down. Another usability factor to consider is where the screen is located. The Motorola MB8600 has the following ports and buttons available on the back of the modem. Please contact the moderators of this subreddit if you have any questions or concerns. Does Your Modem Affect Your Internet Speed? Before you buy, take a look at where you plan to keep your modem. I see a lot of errors on 2 channels on modem, all others seem ok. The modem supports link aggregation, allowing you to connect both ethernet ports to one source to achieve the aforementioned 2 Gbps transfer speeds. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. That should give us the information were looking for. On the bottom of my modem theres a sticker that lists its IP address. While we typically recommend purchasing a separate modem and router for ease of troubleshooting, this combo unit is an easy option for those looking to fully upgrade their network to the latest standards. If you wish to use your own modem, and it is not the recommended 3.1 DOCSIS modem you can use DOCSIS 3.0 with 32 downstream channels, however, to receive the following speeds, please note the limitations on performance for non 3.1 DOCSIS modems:. The main difference between the CM1000-1AZNAS and the newer CM1100 is that the CM1000-1AZNAS only has one gigabit ethernet port to send its signal to a router. Otherwise, you run into yet another bottleneck. Does it impact your ability to surf the internet? This includes new features as well. I'm wondering if the xFinity person(s) whom you were speaking with were trying to work on their personal handle times and gave you a phony answer just to get you off the phone faster. I would advise taking one of two actions. The Nighthawk C7800 is about comparable to Netgears Nighthawk CM1200 router, so if you already have some beefy Netgear tri-band router, then the CM1200 is the better value purchase. If you have a different make and model of modem, your firmware version may not be listed on the Home page. This is data for the generally-technologically-inclined folks who check their modem status information on occasion, or at Comcast's request. Most modems should have a similar IP address. But I keep getting emails from Comcast telling me my device can't keep up with the current speeds. Well take a look at each one so you have a good idea of what your options are. Performance & security by Cloudflare. This is still is enough to support the most demanding Internet tasks. Drop to a plan <=940 Meg and it will become compatible again. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. The problem with your ISP being in charge of updating your modem is that your modem doesnt always get updated like it should. . If you dont have these default values listed on your modem, you can most likely find them online. I'm glad this posting was useful to you! When an ISP gets a firmware update for a specific modem, they have to check and test it. It utilizes DOCSIS 3.1 firmware protocol which guarantees ultra-fast speeds for cable internet. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. With that said, this isnt the case for everyone. Its your job to make sure that your ISP is updating your modems firmware. that will set up a new exemption for the modem and you won't get the alert. The modem does not indicate that the WAN ports are linked (LAN light flashing green). Try to plug in via the router and no internet. Next, login into the router, check how to Open Admin Page. With some modems, youll notice annoying slowdowns occasionally. I got a notice from Xfinity today stating that my equipment i.e. Firmware Version: 1.1.2. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. I just hope Comcast fixes this. Should I keep the modem or return to the deplorable Spectrum Hisense Technicolor modem? LAN Ports 1 & 2 of the modem are connected to router WAN port and LAN port 1. Weighing one modems performance against another means deciphering terms like Mbps and downstream channels. We recently ended our promotional rate with Comcast and while negotiating a new rate I was happy to see they had started offering 1000Mbps down service in my neighborhood. Enter your router username. That said, I like future-proofing, which is why all of my home PCs have a Wi-Fi 6 wireless adapter in them now. Click to enlarge. When you restart your modem, it runs through multiple checks when it powers up. Your MB8600 won't be dropped before that. Rumors were going for more than a year that at some point old modems will be excluded from support. DWYM is your trusted product review source. Ill use my modem as an example. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. From there, its your ISPs job to make sure your modem gets updated. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. DOCSIS 3.0, which is still more than acceptable, supports more than 100 Mbps. Create an account to follow your favorite communities and start taking part in conversations. Still, this modem stands on its own, offering the highest potential download speed, assuming you are able to utilize its four ethernet ports for link aggregation. Many lower-end modems will not allow speeds this fast and will actually lessen your effective speed even if you are paying for gigabit internet. Prometheus Exporter for the MB8600 Modem. Guess Ill buy another to replace this one next. The good news is that the process for updating your modem doesnt require as much effort as updating your router does. Before the update is pushed to your modem over your internet connection, theres more to be done. That means this modem will be capped at 1 Gbps but it is future-proofed for when networking technology improves. Learn More. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada . As a security note, if you havent changed the default password for your modem to a custom password, you need to. It is no longer compatible with 1 gig or higher. Note that line impairments may exist that the modem is not able to report. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. If you are looking for a gigabit-compatible modem-router combo to fully upgrade your home wireless network, then the Nighthawk C7800 is a surefire way to reach the max speeds available in your neighborhood. Nothing has been stable for more than a few days. It is easy to set up and on most networks, it is literally plug-and-play. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . Logged in this evening and saw the version number is now 8611-21.3.7 Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. Microsoft 365 & Office; Antivirus & Security Software; Tax Preparation Software; . A power button can make this process more convenient. Our community is your official source on Reddit for help with Xfinity services. Your email address will not be published. Modems are usually offered by your internet provider for a monthly fee. Somewhere along the way, my uncorrected counts got much better, and all downstream channels are cleaned up. HomeNetworking is a place where anyone can ask for help with their home or small office network. Occasionally, youll need to reboot your modem, whether its due to your providers updates or overheating. . The Motorola MB8600 cable modem I received in May of 2022 does not have four ethernet ports, only one. Especially if you have an internet plan with a smaller ISP. Low Prices on Motorola - MB8600-10 Ultra Fast DOCSIS 3.1 Cable Modem plus 32x8 DOCSIS 3.0 for Comcast Xfinity MB860010 and other items at United Office Products. The software functionality and features . I then installed and activated it, and my upstream greatly improved (from about 5 to 30-35), but my downstream got much worse, now around 25-35. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Heres what information was listed in this section. The cert is listed under MTRLC LLC, not under the IP address, so scrolling down and making sure you're on the "Servers" tab is very important. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. MB8600 provides high-speed Internet for a computer, router, HDTV, game station, or streaming media device. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. We have made changes to keep employees safe so response and call times may be longer than usual. Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. Restarts of router between each change. Download speed has gone from 1.4 tb average to 500mb. Even if youre renting it and paying monthly. A key factor of this modem is that it is approved for use by some of the major internet providers in the US. Forum security processing considers them "personal information" and may prevent the event log from posting if these are present. Cox flat out said and it is also on their website - They do NOT provide firmware updates for user owned/3 rd party modems.. There are 3 additional Ethernet GigE LAN ports masked behind a label. As you can see, my IP address is 192.168.100.1. Actual speeds depend on your cable modem service and the speed of your Ethernet LAN ports. Your MB8600 also supports all speeds of any DOCSIS 3.0 services. The same can also be said for an updated router, though. This section says that firmware upgrades are provided by the ISP. Without ethernet bonding, it can still support gigabit speeds, which is as fast most comercially-available Internet services go currently. This is a massive improvement over DOCSIS 3.0, which throttles your downstream at 100 Mbps. Your modem needs to update its firmware whenever the manufacturer issues a new version of it. Now connect your modem as shown on the next panel. ; Maximum speeds up to 400 Mbps - DOCSIS 3.0 modem (32 or 24 channels down) With all the comments that I am reading about updating the firmware through my ISP (SPECTRUM), it sounds daunting. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. You want to make sure youre getting the best performance, features, and security to go with it. Supporting the only standard that can deliver speeds over 1 Gbps/sec, this DOCSIS 3.1 Cable Modem has been approved for all multi-Gigabit speed tiers by Comcast Xfinity. Seems to work FINE. https://www.motorolanetwork.com/pages/comcast-replacement-program. Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. I'm sorry to hear you've been having issues with your internet speeds. Command Center Software Video Surveillance and Analytics Public Safety LTE Managed and Support Services Two-Way Radio APX P25 Two-Way Radios APX NEXT P25 Smart Radio . But you should also consider the Motorola MB8600 Modem, which has a chipset that keeps you safe against denial of service attacks. Signal is toast. The A20 supports LAG on LAN ports for high bandwidth to a . While others are made from smaller, less well known manufacturers. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! The only way your modems firmware can be changed is by updating the firmware or installing brand new firmware on the device. Compatible services: Xfinity, Cox, Spectrum (not gigabit), Charter, Time Warner, BrighthouseMax downstream: 1 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 4. Motorola MR2600 Wrap Up. Just do a Google search for the make and model of your modem and you should be able to find its default IP address. Press J to jump to the feed. I just tapped add new modem and followed the instructions. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. Sometimes a cable will already be available. Modem firmware is latest. Comcast's changes on the 10th of December include rolling out new firmware to Motorola 8600 modems that implements forced https:// with a self-signed certificate. If you have gigabit service with voice, then skip this option entirely as it does not support telephone service. Theres only one ISP that provides coverage to my area, so my hands are tied on this front. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. In this post Ill break down everything you need to know about updating your modem. I got the same regarding an Arris SB8200. 94 Expert Rating. Seems odd that I need to go buy the MB8611 to continue using my own modem. Motorola MB8600 vs Netgear CM1000: The comparison between the best DOCSIS 3.1 modems for maximum speed approved by Comcast Xfinity gigabit, cox and more. To give simultaneous Internet access to many devices . It also has a sleep mode that helps conserve energy. Its range is fairly solid and it has a mostly complete feature set. I'm disappointed as having an extra port is really nice for troubleshooting with a directly connected laptop, bypassing the separate router between the MB8600 and the rest of the network. It supports 1400/40 just fine with link aggregation. Download speed has gone from 1.4 tb average to 500mb. I enabled Link aggregation and haven't had any issues. Though it is important to note that this is not a WiFi router by itself and it also will not work with landline phone plans, rather it is strictly for internet-only plans. If your ISP wont update your modem, its most likely that: If you dont want to change your ISP (or theres no ISP in your area) and you want your modem to receive updates, you dont have much of a choice. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. Without proper venting, you may find your modem locks up on a regular basis, forcing you to restart it. If they are no longer supporting the device it is at.end of life. I use xfinity with my own Motorola MB8611 modem. Value. See all 38 - listings for . Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Unfortunately, and to no fault of this router, link aggregation is not currently supported by any of the ISPs it is compatible with. Feb 21, 2019 . Likewise, I don't know what effects the firmware update might have had. First time xfinity was able to get it back up and running. Does anyone know how to perform the same fix for Chrome? If you dont know your IP address and your modem doesnt have a sticker on it, you should try looking online. All was ok until modem firmware was upgraded. The MB8611 is equipped to keep you connected, now and in the future, with backwards compatibility to 32x8 DOCSIS 3.0. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. The only browser I could login to my modem with is Edge. COPYRIGHT THE E.W. Find more Arris SURFboard SB8200 information and reviews here. You still need to check to make sure your modem is being updated. Does Using an Ethernet Cable Matter for Gaming? Build it Voice package and you are stuck with it 23:01 Motorola MB8600 is a Plus second ( )! 210.65.88.143 Rebooting your modem didnt work, and your ISP said they wont by updating your modem. Cloudflare Ray ID: 7a28d291dd222b5a If, however, you have a Gigabit plan that uses fiber to the node (FTTN) or cable Internet, then you can provide your own DOCSIS 3.1 modem. Comcast Radom Disconnects . First time xfinity was able to get it back up and running. On the next panel you'll need to connect your modem to a "live" coax cable. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. When your modem receives the update, itll automatically install it. I called Comcast Tech Support who said issue is with my router. It includes DOCSIS 3.1 Active Queue Management (AQM) which speeds page loads, gaming, and video conferencing. If you rent equipment from Comcast, you are eligible for an update on us! If you encounter this in Firefox, you can go to Firefox Options -> Privacy and Security (on the left) -> Certificates (Bottom) -> View Certificates button. My signal levels are linked in another comment on this post. Owning your own modem typically saves $120 per year in cable modem rental charges. ARRIS Surfboard SB8200 is a comparable model. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. Gigabit internet plans may be costly but the high speeds make it worthwhile for avid streamers and online gamers. We don't want to lose you to too much technical jargon this early on, but no talk involving the Motorola MB8600 would be complete without mentioning the high DOCSIS ratings of 3.1 and 3.2, both of which speak highly of the MB8600's ability to compete with other modem manufacturers by using the latest firmware upgrades available in addition . If your modem says it has an old firmware version, the first thing to try is to reboot your modem. Although these terms may seem technical in nature, theyre crucial to weighing one modem against another. My ac pro cant go over 450 or so (80mhz). The only downside to this modems port array is that they cannot be used to send Gigabit signals to separate devices. Thanks for the replies. By updating your modems firmware, youre improving both the security and performance of your modem. This means that my ISP is updating my modem like they should. The modem address still shows the connection to my modem as HTTPS "unsecured.". It supports OFDM, a digital data encoding method that reduces latency in DOCSIS 3.1 devices. It stands out from other DOCSIS 3.1 modems by offering four 1-gigabit ethernet ports to achieve a theoretical max downstream and upstream of 2 Gbps. . Now just got another Motorola MB8600 firmware push to firmware version 8600-19.3.15 I think today January 12th . Find more Netgear Nighthawk CM1200 information and reviews here. This is the case for me. Re:WAN LAG on tp-link router. It can also work as a 328 DOCSIS 3.0 modem. Now that I know what the problem is, and that it's widespread, I'm not too concerned about it. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. This modem is well-ventilated and it has a prominent LED display for troubleshooting. Motorola MB8600, 18.2.9 software. Both support link aggregation. This thread is archived. The Motorola MB7621 24 x 8 Cable Modem Modem is compatible with Comcast Xfinity, Cox and Charter, which are three of the biggest providers. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! It also features fast activation for the most popular internet service providers. Thread starter randomName; Start date Feb 21, 2019; randomName Very Senior Member. Even if it says your modem is compatible, it may be worth calling since you may have an internet tier that wasnt available when the modem was put on the market. Up and running within 15 minutes, No call to Comcast. On Amazon.com, the Motorola MB8611 is a huge hit among cable modems. One of those checks is to see if the latest firmware version is running on the modem. Whether you find a new ISP or change out your modem, just make sure that your modem will get updated. As a side note: Netgear also makes one of the best 802.11.ax routers available. The customer service person I spoke with who blamed the modem had no idea what she was talking about. In mid Apr 2020, I upgraded my service to gigabit, and my down improved to about 220-240. Anyone else having issues? New phone because the iOS or android update has list of old phones that won't work with it. Over time, Internet and TV equipment must be updated to keep up with the latest technology.