I give up, too much effort for a service that is too easy to live without. Have a blessed day. Have a blessed day. Live support is available 24/7/365 online or by phone, according to the PayActiv website. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Was never asked what the issue was. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. In the Business to Business Service category. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Everybody! Yes, its legit. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. No commitment. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. We'd like to turn this around ASAP. Have a blessed day. App Store is a service mark of Apple Inc. This may result in yourhaving access to the funds sooner. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! . Money is available immediately. Otherwise, read on! Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Fixed my problem, no hesitation! We may also receive compensation if you click on certain links posted on our site. Hey! Regular source of income, Verifiable bank account, US citizen, Ages 18+. We're looking into your account. Devin Myer's, can you help? :). This rating has decreased by -17% over the last 12 months. 2023 Payactiv, Inc. All Rights Reserved. Have a blessed day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. They treat you like family. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. I've had multiple attempts simply time out waiting for reps to respond. Hi Courtney,Thank you for taking the time to write a review about your experience. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. No credit check, consistent income in the past 2 months from the same employer. Hi Hadar,We sincerely apologize for the inconvenience. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. I had been sick with the flu and was in desperate need of cash for meds. Hi Annie,Our sincerest apologies for the inconvenience. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. I wish I never started using this app, its so frustrating!!! Stay away from this bank. Have a blessed day. How long does it take to get money from PayActiv? Have a blessed day. I just being honest tho this company is no good. This is the absolute worst app!! But options are limited if your employer isnt enrolled with Payactiv. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Find out how we combat fake reviews. Finder.com is an independent comparison platform and When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. lawanda moore. 1 Standard rates for data and messaging may apply from your wireless provider. One of our representatives will be reaching out to you shortly to assist you. 2023 Trustpilot, Inc. All rights reserved. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. Like Empower and PayActiv, Dave also offers money management features. They provide their employees lunch and a nice work atmosphere. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. He was very knowledgeable and suggested the best way to access my money the fastest way possible. Be sure to include your Employer's name, Employee ID, and Mobile number. We'd like to turn this around and resolve your issue ASAP. Hi Amy,We sincerely apologize for the inconvenience. Your earnings, spending and savings with you in control. Information technology & services. Hi Loretta,We're glad that we could help you resolve your issue. Have a wonderful day ahead! We always try our best to do our job well and your kind words make it all worthwhile. Get what youve already earned, right now, to pay bills or buy what you need. This product doesn't have any reviews yet. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. LoanPro is a core lending software which specializes in the servicing of loans. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. World's #1 Fraud. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Have a wonderful day ahead! I will never forget this. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Compensation may factor into how and where products appear on our platform (and in what order). * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. These offers do not represent all available deposit, investment, loan or credit products. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. We'll do everything we can to make sure we do better in the future. . :). Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. I wish my employer used a more reliable system. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Daily pay is a really good app way better then this crap they call an app. We always try our best to do our job well, and your kind words make it all worthwhile. Their customer support team is available via live chat and call 24/7.. Our scoring formula weighs several factors that differ from Funds accessed using Payactiv will show as a deduction on your next paycheck. One of our representatives will be reaching out to you shortly to assist you. Live support is available 24/7/365 online or by phone, according to the PayActiv website. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. thank you! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Thanks for signing up, we send our newsletter every Tuesday and Thursday! And PayActiv comes close, which is why it earned a 4.9 rating in this category. Hi Shelly,Thank you for taking the time to write a review about your experience. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by However, there are very few additional fees. Prevention Platform. We'd like to turn this around and resolve your issue ASAP. When comparing offers or services, verify relevant information with the institution or provider's site. Their support team provides on-site implementation and training where required. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Over 3 million HR leaders trust our advice. However we may earn a small fee if you click on vendor links on this page. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. You can click on the 'unsubscribe' link in the email at anytime. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. But a small percentage of users didn't have a seamless experience. All five stars is for Ned not this company.I've been having an issue since Feb 10. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Private company. I appreciate her help please give her a raise . It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. PayActiv advances wages that workers have accrued but haven't yet received. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. Hi Annisia,Thank you for your feedback. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. One of our representatives will be reaching out to you shortly to assist you. All Rights Reserved. m was so helpful he updated my ewa hours so I could handle all my business. If I have any future issues, I know I will be taken care of. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Hi there,We sincerely apologize for your negative experience. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. What Is DiversyFund? :). Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. We believe that building a financial technology business requires more than great technology and amazing design. Thank you Mr. Davis. Like I said, I do want to thank him again for this. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. We'd like to turn this around and resolve your issue ASAP. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Have a blessed day. Companies can ask for reviews via automatic invitations. Thank you Grace!!! Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Its available to part-time and full-time salaried workers, as well as hourly workers. Anyways 5/5 for Davis M! Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Davis M was very helpful. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Horrible business and customer service. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Shes the best and everyone should be more like her. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. As such, it permits employees to access up to 50% of their paycheck prior to payday. All Right Reserved. Have a blessed day. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Get connected with multiple lenders you might qualify with even if you have bad credit. That's why we provide features like your Approval Odds and savings estimates. Get company announcements, pick up shifts, and get reminders and alerts from work. Albert Wick amazing, skilled, and delightful human being thank you again. :). Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Replies to negative reviews in < 24 hours. Yes. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Thank you!! I promise he is the best & only agent i will deal with! David m helped me out when I needed it! Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. We'd like to turn this around and resolve your issue ASAP. Have a blessed day. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. 1 Standard rates for data and messaging may apply from your wireless provider. This site may be compensated through third party advertisers. Alan Davis is one of the best Representatives this company has. If i could i would give 0 stars this app and the service they give is horrible . Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. The PayActiv app uses secure encryption and transmission technology to protect your data. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Oops! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Have a blessed day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If your employer does not use PayActiv, you may be better off with a different option. One of our representatives will be reaching out to you shortly to assist you. If you have questions about Payactivs security policies, contact the company on its website. LoanPro. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Customer service is rude!! It goes against our guidelines to offer incentives for reviews. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. :). 2023 Payactiv, Inc. All Rights Reserved. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Have a blessed day. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Agent after agent kept telling me to wait an additional 24 hours. Sign up for our daily newsletter for the latest financial news and trending topics. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. To resolve your issue we need your account details.