Price range: 5 - 18. Tools located, plants chosen. Service Wonderful but no Brioche Bun for Burger. Plates taken away but nothing more happened. Didnot taste as expected. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. Thank you. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. Bretby Lane, Burton upon Trent DE15 0QS, England. tad expensive but you know how much it is before booking and going. 8.29.128.254 Soup luke warm sent it back came back with skin on where had been reheated to much Off I go again to get more cutlery. We seemed to be waiting ages for the food. When we first asked for an update, we were told that they were busy and there was a bit of a delay. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Closes in 4 h 52 min. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. This means that we may include adverts from us and third parties based on our knowledge of you. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. Off I go again to get more cutlery. Click to reveal Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Lunch on Saturday luke warm. Lunch on Saturday luke warm. More restaurant details. Staunton Harold. It started wth having to queue to find out where our booked table was. Popped in a few times for a cuppa and slice of cake, also good. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . Sign in. The owner of this site is using Wordfence to manage access to their site. Opening times for Plant Nurseries & Garden Centres in Bretby . Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Such a shame as we come regularly for Sunday lunch which is always good. (HTTP response code 503). Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Mince pies had hurriedly been put out, with a very good price reduction on those. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. White bun was dry and crumbly which spoilt the burger. We are celebrating over 20 years of our family owned Garden Centre and over 10 Years of our Restaurant, come and see our fantastic Garden centre that has also become a Garden Centre Association "Garden Centre of Excellence" that means we're one of the best Garden Centres in the UK. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Can a gluten free person get a good meal at this restaurant? Then we were asked what we had ordered, so obviously it wasn't already being prepared. Get quick answers from Planters At Bretby staff and past visitors. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. We've had quite a lot of families already come down to have a go on the ice. well I'd have thought that was fairly obvious really. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Seasonal items available, including a huge range of LED scenes/vehicles. Easter chicks in the pet section were adorable. The latte was one of the best I have had for some time. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. We noticed that many people who arrived after us had already had their food. Decaffeinated tea was easily available, at no extra cost. The Ice Rink will be in the undercover plant area meaning it will be open throughout. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! with wet runny prawn sauce! 2 photos. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. What Types of Materials are Ideal for a Greenhouse. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. Husband tried the special, cottage pie, cleared the plate! Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. What Types of Materials are Ideal for a Greenhouse. Cloudflare Ray ID: 7a2ae229e9cd28f8 please bretby have it all year round. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Staff very helpful and welcoming. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 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We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. queues to order were VERY slow moving. Planters at Tamworth & Bretby | Planters Garden Centres The Bretby garden centre will be offering a wide range of Christmas fare and decorations. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Seasonal items available, including a huge range of LED scenes/vehicles. Tel: 01283 . smashing re-vamped garden centre, visit it often and am very satisfied with the products. . Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. Not usually one to complain but poor service and poor portions. As always you can unsubscribe at any time. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Service was wonderful. All seemed cheap food, with little thought to the preparation. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. All seemed cheap food, with little thought to the preparation. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options The staff are helpful and knowledgable too. Our team checks each review posted on the site disputed by our community as not meeting our. I like it that they have a play area for the kids. Should have read previous Tripadvisor reviews. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Seasonal items available, including a huge range of LED scenes/vehicles. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. We shall visit again soon x. Open full screen to view more. To be fair, we were offered free drinks or a cake as compensation. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Or by navigating to the user icon in the top right. New menus, again, because there has been another price increase. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. Something went wrong, please try again later. "We've had regular skaters come to visit and they have said our ice is really good to skate on.". wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Then for a cup of tea. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! Popped in a few times for a cuppa and slice of cake, also good. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! First of all this review is for the restaurant only. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Tools located, plants chosen. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Interior Plants. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. All seemed cheap food, with little thought to the preparation. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. Opens in 22 h 22 min. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. This map was created by a user. my little girl absolutely loves it so thought we would pop by and leave a review. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. New menus, again, because there has been another price increase. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Ordered Ham, egg & chips. Tagine had cool spots! more. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. Tripadvisor performs checks on reviews. The tomato although looked cooked was completely raw. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. New menus, again, because there has been another price increase. Decaffeinated tea was easily available, at no extra cost. absolutely no issues yes its atad expensive but you know how much it is before booking and going. 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If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. told Well we are busy. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. One cream slice had become a cream slide. 219 Reviews. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. I will pass your comments on to the team. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you for taking the time to review our Garden Centre Restaurant. stingy servings of coffee syrups - you can barely taste them." Nic. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. If the system detects something that potentially contradicts our. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. more details. We always enjoy our visit here, products available and reasonably priced. Poor quality food. The name means "dwelling place of Britons". Planters At Bretby Garden Centre. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Then we were asked what we had ordered, so obviously it wasn't already being prepared. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. Vegetables available limited - just got carrots with Cottage pie. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Staff were lovely and friendly. Ask 1969Weekender about Planters At Bretby, Ask C1612KLannac about Planters At Bretby, Planters Restaurant at Planters Garden Centre, Lowercase Coffee Bar At The Alphabet Gift Shop. The action you just performed triggered the security solution. Ice skating was being thoroughly enjoyed by family groups. But then I got to the peas, these weren't even Luke warm, they were stone cold. If you think you have been blocked in error, contact the owner of this site for assistance. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. I know the intention is good but they looked so forlorn and very very sad. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. queues to order were VERY slow moving. Tagine had cool spots! Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. Wet & Brown Lettice leaf's. You can email the site owner to let them know you were blocked. Service was wonderful. But then I got to the peas, these weren't even Luke warm, they were stone cold. Thank you for taking the time to review our Garden Centre & Restaurant. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. I am not a great ice skater, having only been a handful of times in my life. This is a nice garden centre let down by poor service in the restaurant / coffee shop. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. I could not finish the breakfast and felt quite sickly afterwards from the grease. View this post on Instagram Instagram The garden centre features a Christmas lighting area. 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