The following information should be used as a guideline only. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. ahead and pack some anti-diarrheal medication with your other medications. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. It is also your access card to your stateroom. 2. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Travelers diarrhea (TD) isthe most common illness to affect travelers. I can see this is one cruise where we wont be splurging on extras. From rejuvenating at the spa while enjoying ocean views to making magical memories during once-in-a-lifetime excursions, weve got you covered. In todays era of heightened security, Holland America Line has implemented a no visitor policy. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. A credit card is required for all inbound phone calls to a ship. Tourist/visa requirements are determined by passport nationality, not by country of residence. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. These will be used first and are not refundable. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. A 3% service fee will be added to your onboard account for all cash advances. All cash advances are subject to restrictions. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. This topic is now archived and is closed to further replies. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Please contact the ships Medical Center for any medication requiring refrigeration. Shore Excursions are available for purchase online until three days prior to the sailing. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. Fax Service: Please contact the Guest Services for details if you wish to send a fax. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Bidis essentially flavored cigarettes are not generally permitted entry. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. You will have just 1 receipt showing up on your shipboard account. Hopefully this will clear up the issue. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Do Not Sell or Share My Personal Information. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. We are privileged to transport guests to every corner of the world. will be located near the entrance to the pier area where you will be checking in your luggage. Please keep this available for check-in. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. A customary fee will be charged for services and medications dispensed. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, The time to reserve your desired stateroom, suite and dining preference is now. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. So you really can't count on any info you get! prior to debark. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Your booking will be credited to, and finalized by, your preferred travel advisor. You will be responsible for all costs you incur to join the vessel at the next port. Safety: For 140 years, the safety and security of our guests has been our highest priority. Choose from a wedding on board one of our ships or at a land destination. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. the vessel leaves. No, the cash deposit is the same as the credit card deposit. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. environment is the right thing to do and essential to the success of our business. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. Enjoy the timless elegance of ocean travel. Plastic water bottles are not allowed. Tips? Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. But, if you can, consider someone like me/us, who did not have the finances. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. You will recognize our representatives by their Holland America signs. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Every cruise ship I'm been on has a cash machine and I've never seen it down. The line will be adding $100 in onboard spending We seek, to the extent feasible, to accommodate guests with disabilities. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). Any additional information concerning currency restrictions, please contact the customs agency in their country. (See section for Bags VIP Luggage Delivery below for details.). Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Our activities to protect the environment have not gone unnoticed. Once completed, all guests will be allowed to disembark. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. For more information, consult your Customs Agency. Listen to the menu and select the number that corresponds to the ship you are calling. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. No, they don't hold any funds; they decrease your available credit. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Download the app before your cruise, log in, and immediately start using Navigator. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. if i book a shore excursion prior to boarding can i use onboard credit? To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. You can always your OBC in the shops, Exploration Cafe (books). Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Cruise lines are no different. At some point in your travels you may experience an emergency. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Holland America Line reservesthe right to substitute products when specified brands are not available. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. CC Help Jenn Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Download Offer expires November 15, 2022. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. That is ridiculous. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. A passport is still the preferred document. MissJammin, November 23, 2016 in Holland America Line. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Powered by Invision Community. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Some clearances will require face to face inspections, details will be communicated to you onboard. Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. Ships Registry: The Netherlands. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! You can also complete your health assessment and book shore excursions prior to your cruise. Times and locations can be found listed in Navigator and the When & Where program. While we try to fulfill all requests, it may not always be feasible. I'm not sure why this "issue" crops up every other week, and people go berserk. Please note that this is a U.S. government regulation over which Holland America Line has no control. Cash Advance: Cash advances are available at the Guest Services. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. You may choose to participate in as many (or as few) activities as you wish. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. We are on the Rotterdam in July and want to make sure we don't leave money on the table. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Additionally, you can call the ship directly from the shore. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Please log in to purchase your shore excursions. All onboard purchases and services are charged to your account by using your stateroom keycard. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. There are two or more people in the cabin, then the charge will be significantly higher than $13. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. many ports taxi lines can be long and distances to private transportation can be lengthy. Usually there is a fee required. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Upon disembarkation, your bags are delivered directly back home. Internet is accessible from the comfort of workstations on board or from a personal laptop. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). A seamless transition is what our pre- and post-cruise hotels and tours are all about. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. It is obviously available in Seattle, but not available on the ships. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). This should be done well in advance of travel at a Customs office near your home. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. Holland America Line will assist in filling prescriptions. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. You may select to print as many as you need for your vacation. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Our ships are as environmentally sound as they are beautiful. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Payment of any fines levied is the responsibility of the individual guest. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish.
Office Script Message Box, Agnes Hill Asheville School, St Julian Frostbite Wine, 3 Killed In Car Accident San Diego, Long Island High School Colors And Mascots, Articles H