Hawaii TAT Broker ID #TA-023-193-6000-01 Theres nothing worse than a cramped hotel room and lack of personal space. If a deal is actually honest, it will still be there after you take a day or so to check it. I am still suffering with cancer issues and cannot pay my medical bills. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. and told them we wanted to cancel the contract or they could Called better business and state of SC. Re: Palmera Vacation Club No: TAR-6309. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Some. All of the one star reviews that you read are TRUE. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Category Timeshares & Vacation Clubs. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. All-Inclusive resorts may charge a mandatory all-inclusive fee. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Don't have an account? In fact, about 85% of timeshare owners love their brand or resort. My biggest fear is the financing paperwork I signed. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. This offer only applies to new reservations. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). On our way down to Hilton Head, we were a little bit behind schedule. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Palmera you have take advantage of to many families and it is time for answers. Nothing has been done and calling makes it clear no one cares. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. We attended the 90 min presentation this past weekend in Hilton Head Island. I just want out. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. He purchased from previous individual owner 10 years ago. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. All rights reserved. Desired outcome: showed us were significantly less than what was actually ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. I told them I was waiting on a check from them to pay off my old time share. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? She tries to manipulate us into buying a different packagejust a vacation club without the ownership. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Palmera Vacation Club. We were blatantly lied to about our purchase. Promotional discounts and offers may not apply to all properties. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Thank you! After checking in we were paired up with the salesman. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. If we can verify it in our system, an email will be sent to you with your password. We wouldn't budge. Respectfully, Member Services DepartmentPalmera Vacation Club. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Cancel.We want out of Palmera. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. BBB Business Profiles are subject to change at any time. Login to participate on the website. Useful. And can't book anything. more, You seem to have JavaScript disabled. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Write reviews, ask and respond to questions, Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. 13 A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. They sat us down with our salesman in a large room. However, I cannot afford this. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I did this for over an hour. Do we have any recourse to either go back to original rules when we joined or get out of contract? get quotes and more. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Judging by everything I'm reading, nothing has changed and they are still lying. get quotes and more. true. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Featured review. The travel prices the salesman Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Vacation Club. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We put down $1200 on our credit card and signed the financing paperwork for the rest. These vacations are limited. Our friends did, for sure. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Take a screenshot from the USPS and FedEx tracking that it arrived. All prices are based in U.S. dollars (USD). I became a member in 2015 and was generally happy. The Palmera membership also included a Quest Vacation Club membership. Please visit RCI.com for details. *****. Contributions should be appropriate for a global audience. They also verbally guaranteed us that After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Reporter3228572. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Get direct access to Palmera Vacation Club through official links provided below. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Already have an account? Use this comments board to leave complaints and reviews about Palmera Vacation Club. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. So he takes us to another person so we can "check out". No. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). The price level of this organization is high according to consumer reviews. Copyright 2020 Business Consumer Alliance All Rights Reserved. A timeshare is not what you may think it is. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. The travel prices the salesman Desired outcome: Who do I contact? Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. They responded recently they dont purchase timeshares. If I were you I'd get out of there as quick as you can. This review was chosen algorithmically as the most valued customer feedback. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Did they give you any bonus items ? Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. ST-26552. Extra VacationsSM getaways prices are based on a seven-night stay. Looking for Palmera Vacation Club Login? I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Complaint Resolution Index (CRI) Explained. Also Check: Free Vacations For Cancer Patients. They lie right to your face and then remind you that nothing they say is legally binding! This is not the first time that we have had issues with getting people to respond, Desired outcome: We asked plenty of questions, figuring 4 heads were better than 2. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Contact them directly! We grabbed our stuff and got the heck out of there. In We purchased a 3000 point timeshare for $12, 500 from Palmera In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. He started to get pushy when he got into his sales pitch. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Our ETA was just after 5, so I wanted to call in. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Hopefully the refund will post in a couple days! We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. legally cancel the contract. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. The savings and perks are clear. I just feel so bad for all of the people that get swindled by vultures like these. Working hours Sun 9:00 am - 5:00 pm Scam Clue 2: A promotion claiming youve won something. Repeat this to yourself as often as is necessary. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Other restrictions may apply. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Argentina Australia Belgi (Nederlands) Belgique (Franais) Weeks Float . Barcelo/occidental vacation club is a rip off. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Keep in mind, a timeshare is not a financial investment. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Please let me know what happened or who to contact. We told him flat-out during the tour that we are not interested. The lady I spoke too had no interest. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. No. Feb 28, 2023 7:27 pm EST. Taxes, additional fees and charges may apply. You wont have to exchange your vacation week or points. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Don't have an account? Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. When you buy a timeshare, its an investment in your family and quality of vacations. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. After purchasing, I was told to just click Book Me and schedule my trip. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. All content should be genuine and unique to the guest. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Must call to book. Desired outcome: He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Creating memorable vacations for our members. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Sleeps 8 . Write reviews, ask and respond to questions, On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BCA has no information regarding government actions at this time. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. This post has been removed at the author's request. Others, however, pose a big financial risk. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Claim it and get a lot of features. Submit a complaint and get your issue resolved. The trading power we were supposed to have with RCI was All we ask is that you follow a few simple guidelines. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. (free membership giveaway for every 50 subscribers!). When I called the number on the email, it took me to an automated service. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. After researching and finding this site (thank God!) After the tour, we had to go back to the office and he kept trying to convince us. You must log in or register to reply here. We are dedicated to delivering vacation memories that last a lifetime. I got a call in January. Click here to get notifications about new complaints of Palmera Vacation Club. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. All-Inclusive resorts may charge a mandatory all-inclusive fee. Not to mention, timeshare resale scams can target owners in need of relief. membership takes 45 days to activate, 15 days after you can CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Book by 8/15 for travel through 12/15/22. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. No. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Reply. Etc. Theyre selling pie in the sky, and Marie Callender is better at making pies. as it is a completely free way to help other owners find TUG on the internet! Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. 46 inquiries We have excellent credit and I don't want this to ruin it! So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Scam Clue 4: A promotion demanding that you act now or lose the deal. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. To be updated with all the latest news, offers and special announcements. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. After purchasing, I was told to just click Book Me and schedule my trip. Contacts:There are no additional contacts. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. I would also send a copy via USPS certified mail with tracking today. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? As a matter of policy, BBB does not endorse any product, service or business. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Is this your company? Perhaps, the finest resort community along the Atlantic Coastline. Verified customer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We retained Where can I get more information about the class action lawsuit. You can find contact details for Palmera Vacation Club above. I have tried multiple times and never receive a response from the request. Write reviews, ask and respond to questions, | *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. We did not need Palmera without this. we are convinced we made a BIG mistake and composed a letter to cancel the contract. BBB reports on known marketplace practices. Box 7602, Hilton Head Island, SC 29938. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Remove some or all of your filters below. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Write reviews, ask and respond to questions, Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. I even saw some stuff abour class action lawsuits. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Click here to explore the Palmera Portfolio. All reviews are available on the sites they are accredited to. The club promoter is making a profit somewhere along the process. and I fell for it. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. wisconsin. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. We returned The BBB has this "company" graded an F with a multitude of unresolved complaints. Nothing is free. NEARBY AMENITIES. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. To use our mobile site, please enable JavaScript. Washington Seller of Travel Reg. Scam Clue 3: A promotion claiming youve been specially selected for membership. We were told they no longer sell that Our records indicate the company failed to respond to the one complaint brought to its attention. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. At least I can dispute the credit card charges. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445.
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