By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. does your rear derailleur shift if you use the function button (once for outboard, twice quickly for inboard)? To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. It then will "wake up"/reconnect and execute all of the shift clicks at once. The heart of the electronic shifting system is the SRAM RED eTap AXS rear derailleur, which works with single or double cranks. 1) After you've paired the components in your AXS groupset together and completed setup and tuning, download the free AXS app from the Apple App Store or Google Play. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Find the appropriate pads for your calipers in the Spare Parts Catalog (organic with steel backing is our standard road material) and order them from your local shop. I have smashed a derailleur more than once (and was able to use the same cable). How to diagnose Sram Eagle 12 speed derailleur problems. Long a feature on our RED cassettes, weve recently introduced them on the small cogs of our XG-1270 Force eTap AXS cassettes. Randonneurring, Bikepacking, Commuting, For sale - Pictures are mandatory 22-3-13. This might be a long shot to find answers, but I couldn't find any online. Add to Basket. And what happens if you snap a derailleur cable? In a regular mechanical derailleur system, there is a cable that pulls the derailleur from the harder gears up the cassette into the easiest ones, and you can adjust the tension on that cable to pull it in one direction or the other. WatchHow To Video, C) Set brake lever fit with ReachAdjust. I have been having this same issue recently as well. Pressing the button had no effect, except when reconnecting the battery while button pressed, which resulted in re-installing the firmware 2.7.3 (already up to date prior to this). Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). Imagine an instance where you might be riding and find that your shifting just isnt quite right. You may also want to inspect your brake lines to ensure they arent kinked anywhere. The RD stops when it confronts that obstacle. I then tried connecting with my iphone . I had this with etap Red and had to get the rear derailleur replaced under warranty. Sram AXS Force shifting issues. Hopefully, this guide will help keep you rolling if the time comes. So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. ', I will have a look at my Etap tomorrow and see if i can find a fix for you. Back Order. Rather weird and i'd wait for Sram to respond. Well until today I was about to go for a ride, but the rear derailleur wouldn't shift. Pulled the battery and put it back and nothing. How do I update firmware on my AXS components with the AXS Mobile App? SRAM built many different prototypes over. For those of you more well versed in the ways of electronic sram parts, I have a conundrum: I have recently built a new bike with srams force axs group, and after about a day of sitting idle, the rear derailleur now has a solid red light that stays on. Your browser does not support all of our websites functionality. We'll go into more details, but the main things are: 1. Out of stock. It is best always to begin with basic adjustment procedures of limit screw settings, indexing, and B-screw adjustments. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. That fix is certainly trickier than swapping a battery or rebooting the system. Add to Basket. One piston will always move slightly faster than the other; don't worry about that. IMBA Epics | How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 112K views 2 years ago SRAM AXS Buttons Classic Cycling 18K views 1 year ago Ajuste del nuevo cambio Sram Etap Red, Force y. The front derailleurs position on the bike is absolutely foundational to its performance. SRAM GX Eagle 52T Rear Derailleur Bolt and Screw Kit Lunar. Either you have JavaScript disabled or your browser does not support JavaScript. SRAM X7/Type 2 10 Speed Rear Derailleur Hanger Bolt Kit. I had a very similar thing happen with one of my AXS mechs, but in that case it was brand new so I was able to simply send it back to the retailer as a warranty job. SRAM X0 / X9 / X7 Type 2/2.1 2x10 Rear Derailleur Spare Parts. You have go through the place you bought it from for warranty. For more information, please see our When shifted into the small ring up front and largest cog in back, adjust the low limit screw (the one on bottom) until there is 0.5-1 mm of clearance between the inside of the inner derailleur plate and the chain. There are only a couple of examples out there of eTap. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Add to Cart. Hit the AXS button on it, nothing. However, I noticed that the face of the FD's mount is flat whereas the overwhelming majority . Good news, our initial testing shows the 10-36T cassette . Everything thing seems to still work and shift properly, and the batteries are both fully charged. Remove the wheel from the frame and remove the pads from the caliper. Repeat approximately ten times. Yesterday, I installed it on the bike, and was indexing the gears. Ideas? $27.99 . The rear is the master and the FD is a slave, so the shifters are sending a signal. #2 delete the app from your phone and reinstall Then it performs/performed all 'queued' up shifts at once.. meaning when going uphill it is only super annoying or hard to keep pedaling, however on a busy / open road with lots of passing traffic this has caused me some.. worries, to say the least. SRAM Red / Force eTap AXS Rear Derailleur Spare Parts. WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. If re-pairing derailleur and shifter didnt work to solve inoperative shifting, it can be worth checking for firmware updates. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Orange Seal, does it live up to it's fame. Your browser does not support all of our websites functionality. Lightly squeeze the brake lever several times to position the pads correctly. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. Install the proper pad spacer for your model of caliper. The 33T seems a pretty hard stop. Before I get into it, Ill mention that SRAM has some helpful technical manuals and that its worth taking the time to look through the Eagle AXS manual to set your derailleur up or learn about some of the technical procedures. If for some reason the derailleur is over-shifting into the spokes youll need to adjust the low limit screw, and if it jumps off the smallest cog youll want to adjust the high limit. Install Stealth Rings CHECK RD SETUP This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. When we asked sram tech support, it sounded like they didn't know that a yellow light could come on . If you dont have the tool simply use a measuring tool to ensure that the gap between the teeth on the upper pulley and the teeth on the biggest cassette sprocket is approximately 3mm. Fortunately, SRAM AXS derailleurs feature a clutch that allows it to move upon impact, meaning the derailleur is more often than not intact after such an incident, and just the hanger is all thats needed. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. As for the chain, it. If your Force cassette was manufactured before we began including Stealth Rings and you want to reduce drivetrain noise, have your bike shop contact our Dealer Service department and ask for a set, part number 11.2418.007.000. Accelerate the bike to a faster speed, then very firmly apply the brakes until you are at walking speed. The RD stops when it confronts that obstacle. Those that know how to adjust cable tension on a mechanical derailleur will find the micro-adjust on an AXS derailleur immediately familiar because it does exactly the same thing, electronically. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Firstly, check if you are using the right SRAM rear derailleur. The SRAM RED eTap AXS rear derailleur's Orbit fluid clutch mechanism makes it unnecessary, as the derailleur can be easily pulled back by hand to clear the cassette when the wheel is removed making rear wheel changes easy. I thought it was just me and tried internet searches for the cure but of course to no avail. Gently squeeze the brake lever several times until the pistons have advanced and contact the pad spacer. Shift to the largest cog and. Back by popular demand, the general all-things Road forum! It's designed for the 10-26T, 10-28T and 10-33T cassettes. Nothing puts a damper on a bike ride like chain drop and front derailleur shifting issues. Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that blinks green. This is a quick how-to perform basic #maintenance on the #SRAM 11 and 12 speed #derailleur. Its Orbit technology ensures quiet and safe chain management. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Really annoying and even dangerous that RD seems to queue missed shifts and then executes them later at random time. Tutorial SickBiker 354K subscribers Subscribe 454K views 5 years ago See also: Sramm XX1 Eagle Derailleur. If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. Always quick responses from SRAM so far through my local shop. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 4.41K subscribers 111K views 2 years ago CONTENDER BICYCLES In this video, Graham from Contender Bicycles provides a quick demonstration. Maybe if I get an industry discount someday. Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). Sticky pistons/pad rub/uneven pad advancement. 2) Check that your device's Bluetooth is turned on (that's how your device connects to AXS components) 3) Open the app. Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. Firmware Notes.png 108 KB Show previous admin responses (1) We're glad you're here Add to Basket. Hi, I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. Complete setup instructions are laid out in our. This is a pretty common size and many stores will have them. Green LED lights should stop blinking. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) All Out Bikes 3.33K subscribers 11K views 1 year ago In this video we have a customer with some shifting issues with his Sram Force AXS rear derailleur. Use a 3mm hex key to dial the B-gap screw either in or out to get that 3mm gap perfect. by Frankie - B on Wed Mar 02, 2016 9:42 pm, by wheelsONfire on Thu Mar 03, 2016 11:15 am. Your browser does not support all of our websites functionality. Best Bike Trails | There's also the manual override on the rear derailleur that you could try without the shifter to see if it can manage more than 6 shifts also: New one works trouble free so far. $52.99. To perform the micro-adjust, simply hold down the small AXS button on the underside of the shifter and shift the paddle in whichever direction it isnt shifting properly. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. If the bike is brand new, first try the pad advance procedure outlined above. Over time this bolt can back itself out as the suspension cycles and the derailleur pivots around the bolt, moving the derailleur outboard and giving the same effect as a lack of cable tension. If your Force eTap AXS group continues to make noise, please reach out to your bike shop. Has anyone else experienced this and if so, did SRAM warranty replace? - Using the front derailleur with the shifters works perfectly. SRAM Red eTap AXS Rear Derailleur B-Bolt and Screw Kit. Center the caliper and tighten the bolts. Best MTB Gear | 1. makes one wonder if there's a batch problem, it does seem like most of the reports of this have been over the last few months, but without population data available only sram will know. Make sure you do not install the olive backwards. However, halfway through indexing,. The only good this was that I coudl still go for a ride with another bike on which the AXS was working normally. Either you have JavaScript disabled or your browser does not support JavaScript. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. Remove the battery from your front derailleur. #3 re-sync the app with the groupset. I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. did you check it previously? Apparently there was a problem with the derailleur, but they promised a send a new one that will be delivered today. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. I swapped the shifter out and all good since then. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If your pads still have life left, ensure your pistons are moving properly by going through the Pad Advance procedure outlined above. View Details. The RD is on its way to SRAM through LBS. I returned one for warranty work due to the same issue. Its a good idea to check this bolt first and if it is loose or backed out, usually just threading it back in solves the issue. Ill be talking through some of the trailside or home workshop fixes you can carry out to keep your AXS drivetrain running sweet. if an electronic system starts behaving erratically and there's no likely external factor, it's generally a sign that it's on the way out. Here are some bullet points about what happens. Yet the simple answer is, you just replace the battery / recharge it silly, haha. Add to Basket. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. SRAM Red eTap AXS Rear Derailleur Pulley Kit (12 Speed) (Ceramic) Expected Sun, Apr 23, 2023 Not yet reviewed. When you keep surfing on this site you agree with the cookie usage. 2. About Us | Add to Basket. Its always worth carrying a spare hanger for the roughly $20 they usually cost as they can solve some major headaches. If youve been riding the bike for a while, check to see if its time for your pads to be replaced. Fresh out of the box, your new brakes wont feel like they have any power until you go through the bed-in process. We. I had same problem and contacted competitive cyclist and only 3 days Sram shipped a new one to CC and they overnighted the new one. Something must be wrong though if the red light comes on and stays on. That means the standard SRAM AXS road shifters (Rival, Force or Red) will shift them criss-cross between the levels. Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. If the brake hose was cut to length during installation, the system must be bled. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. Been having a lot of trouble with my X01 AXS rear derailleur. The previous road version SRAM Etap wireless shifting has been out for a bit longer. If all that doesnt work, Id be taking it to a dealer. Just ensure that the tops of the big chainring teeth are passing through the guide mark. New comments cannot be posted and votes cannot be cast. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. If it does not, loosen the 2 mm mounting bolt, slide the wedge forward until is snug against the derailleur, and then tighten the wedge bolt to 0.3 Nm. If youve smacked your derailleur into something maybe a rock or a root and bent the derailleur and/or hanger, often the best and easiest fix is simply to swap out the hanger. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve ithttps://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126might be best to start from the end and work backwardstry sram warranty if it's new enough (you may need the seller to assist)fwiw not had an issue with mine, 4+ years so far, all weather riding. Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. Maybe it shifts okay but the chain is making a bunch of noise in one or several gears like it almost wants to shift. Unfortunately, as great as it is, AXS drivetrains are still susceptible to some of the same problems as any normal drivetrain system, and some new issues as well. Even has a pithy attitude! We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. SRAM hydraulic disc brakes offer the best power and feel in the road braking world. In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. Heres the process: To safely achieve optimal results, remain seated on the bike during the entire bed-in procedure. There is one mechanical reason I can think of. It ghost shifts constantly between 8th and 9th gear cycling back and forth about once every two or three seconds, is very slow to go into 11th gear. Havent had this specific issue on my eTap but Ive never had an issue with warranty by SRAM. We're using cookies in case to provide best-possible user experience. If you bought the derailleur to install on a bike, a selection of wedges was included in the original packaging. Initially we were not hopeful, since that derailleur does not work well with ROTOR's 11-36T cassette. SRAM Red eTap Rear Derailleur Spare Parts . Simply find the associated limit screw; the high limit is the most inboard of the two and the low is the most outboard. I had this on mine, if you apply light pressure to the mech (kick it) it will suddenly "wake up" you need to clean all he bushing out as SG linked the WW guide is pretty much right. Solutions for noisy SRAM Force eTap AXS drivetrains. Remove the battery from your front derailleur. One of the big questions riders tend to have is, what happens if your battery runs out? with the implication being that the system is less reliable, or not as trail worthy as a mechanical system. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. Use wet lube 3. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. unless you know what % of devices develop a fault there's no basis for thinking it's a "common" issue. Either you have JavaScript disabled or your browser does not support JavaScript. SRAM XX1 / X01 Eagle 1x12 Rear Derailleur Spare Parts. Their expertise may be just whats needed to get your drivetrain quiet. It may simply be that you need to get the new pistons moving and ready to brake. Either you have JavaScript disabled or your browser does not support JavaScript. $147.99 Sale: $134.99. Just follow these four tips that cover the most critical items required for a dialed setup. If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. This is common after a crash and can spell disaster. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? You can also use the guide mark etched into the inner cage plate to set the height in the big ring. SRAM AXS FD Shifting Troubleshooting. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. This should mean that both units are paired and good to go. SRAM Red / Force / Rival eTap AXS HRD Brake Caliper Spare Parts. Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. See more We will stick to problems that plague rear derailleurs, as 1X setups are common on most modern mountain bikes. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. Introduce Yourself / Gallery - Please use metric weights. Singletracks may receive compensation for purchases made through any affiliate links in this article. One troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. Your browser does not support all of our websites functionality. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). And be sure to use a torque wrench to bring the compression nut to 8 Nm torque. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. We're using cookies in case to provide best-possible user experience. 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS Santa Cruz Bikes Like the Megatower Just Went On Mega 3 Expert Tips to Improve Winter Mountain Bike Performance. Second, check rotational alignment by shifting into the large chainring and adjust the derailleur at the braze-on mounting bolt so that the alignment marks on the front and back of the cage align with the large chainring. Front Derailleur Alignment Tips for Ideal Performance. Stealth Rings are vibration-damping elastomer rings that fit between the cogs to reduce noise. This will typically take care of most shifting problems. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. If the chain isnt centered on the cassettes cogs, or if the derailleur pulley is too close to the cassette, the system will be noisy. I bought the eTap road upgrade kit (short RD cage) early May this year from Germany. Just . SRAM XX1 / X01 / X01 DH 1x11 Shifter Spare Parts. Privacy Policy. inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. WatchHow To Video, C) Set brake lever fit with ReachAdjust. Just set the seat height somewhere that works for you and put the charged battery into the derailleur. Repair everything and open the Sram AXS app to connect to the derailleur. Although it would require some time to troubleshoot, I would definetly try to make it pause when the bike is standing still with the chain removed. Thanks to an ultra-lightweight fluid . Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. Or you break down and maintain your bike. Will it work with the new 10-36T cassette? If youve gone too far in the wrong direction, try going back the other way. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Ive never had this with Etap but Ive had issues with Di2 dying after a firmware update. Randonneurring, Bikepacking, Commuting, For sale - Pictures are mandatory 22-3-13, 2015 Trek Emonda SLR Project One - Red eTap - Zipp 303 - 6.48kg, 2016 Cannondale SuperX Rival CX1 - 9.29kg. I have never snapped a derailleur cable, ever. The solution is the same in either case: replace the pads and rotors, and carefully follow the bed-in process outlined above for quiet operation. When it arrived, everything was working just fine, the derailleurs would shift as you'd expect. Press and hold the AXS button on your front derailleur. And we also described how it is missing hi/lo limit screws and maybe even the B-tension screw (read what that means here.) Keeping it real, either system can be reliable and provide a long, quality service life. Reinstall the battery in your front derailleur. Failure to follow these proper steps can allow air to easily enter the system. Show. . and our Not gonna lie: reading this makes AXS sound pretty appealing. for the smoothest, fastest shifting setup. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. So it looks that my happines of SRAM AXS has gotten a dent. Unfortunately with 1st gen eTap, there's not really any diagnostics you can run. Note that you will need cell service to do this. SRAM XX1 Rear Derailleur Cable Anchor with Washer. SRAM Red Rear Derailleur (Black) (11 Speed) Not yet reviewed. Your browser does not support all of our websites functionality. Not everybody feels comfortable working on their own bike, so dont hesitate to enlist your local bike shop to get your setup dialed. If theres no light at all, your battery is likely dead. Check your rear derailleur setup 2. Use a derailleur hanger alignment tool to ensure that your hanger is straight. SRAM XX1 Eagle AXS Rear Derailleur Inner Cage Lunar. Just swap it out and youre good to go. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. Add to Basket. If everything is working correctly except the controller, reach out to SRAM Tech Support: 1-800-346-2928. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. Firmware release notes can be viewed by connecting to the component, and navigating to the component part detail page (as seen in the attached photo). For older bikes with front derailleur issues, the solution is quite simple: Remove the front . I've a ~9 months old Sram eTap groupset on my road bike and recently it started to act quite strangely, in two occasions outright dangerously by stopping to perform any rear up or down shifts.. for about half a minute. After the bed-in procedure has been performed, the caliper may need to be re-centered. I would try this:
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